To help Staybnb run smoothly and to cover the cost of services like 24/7 customer support, we charge a service fee when a booking is confirmed.

There are 2 different fee structures for stays: a split fee and a Host-only fee.

This fee structure is the most common and is split between the Host and the guest.

Most Hosts pay a 3% fee but some pay more, including:

This fee is calculated from the booking subtotal (nightly rate + cleaning fee + additional guest fee, if applicable – excluding Staybnb fees and taxes) and is automatically deducted from the Host payout.

Most guest service fees are under 14.2% of the booking subtotal (nightly rate + cleaning fee + additional guest fee if applicable – excluding Staybnb fees and taxes). This fee varies based on a variety of factors and is shown during checkout before you book so you know what to expect.

With this structure, the entire fee is deducted from the Host payout. It’s typically 14–16%, though Hosts with Super Strict cancellation policies may pay more.

This fee is mandatory for traditional hospitality listings – such as hotels, serviced apartments, etc., as well as software-connected Hosts (unless most of their listings are in the USA, Canada, the Bahamas, Mexico, Argentina, Taiwan or Uruguay).

All Hosts with API connection will be enrolled to Host-Only Fee and will not be able to opt out.

Depending on the laws of the jurisdiction involved, VAT may be charged on top of the above fees. The service fee includes the VAT where applicable.

We reserve the right to change our service fees at any time, and will provide you with prior notice of any fee changes before they become effective. Any fee changes will not affect bookings made prior to the effective date of the fee change.