When you have a confirmed reservation, you’ll have your Host’s email and phone number in the messaged thread for your trip. You can send them a message or pop open the Staybnb app and call them.
If you’re wondering about check-in details and instructions, you’ll find them 3 days before the check-in date on your reservation’s itinerary page.
If all communications failed and you can’t contact your Host, contact us.
Get help with your reservations, account, and more.