If an incident occurs during a Stint at your premises, please report it as soon as possible so we can investigate and take appropriate action. Thank you.
What to report:
In line with our community guidelines, reportable incidents fall into two categories:
Physical safety: hazards in the working environment (wet floors, fire risks, sub-standard conditions) and any non-consensual contact, such as sexual harassment or physical aggression.
Mental well-being: behaviour rooted in prejudice (racist, sexist, anti-LGBTQ+, anti-religious, xenophobic, or ableist conduct) or offensive comments about personal qualities such as appearance or accent.
Here’s how to get in touch:
Live Chat: Account → Help → (09:00–19:00, daily)
Email: help@stint.co or support@stint.co
Urgent on-site: Live Chat straight away, or give our team a call at 01344 231541.
Try to include:
Date, time, and location of the incident
Names of those involved, where known
A factual account of what took place
Any supporting evidence (CCTV, statements, photographs)
Contact details for any witnesses
Prompt reporting helps preserve evidence and accuracy.
What happens next
Our Customer Support Team will acknowledge your report and open an investigation, gathering information from all available sources before reaching a determination.
We're always here to help.