Stora lets you define insurance or protection cover levels in one place and apply them wherever you need. You can also turn insurance off on individual unit types if you do not want to offer it.
How to create or edit insurance cover levels
In the Backoffice, click Insurance/Protection in the sidebar.
To create a new cover level, click Add cover level.
To edit an existing cover level, select it from the list and then click Edit cover level.Enter the Cover level amount.
Enter the Price for your default Storefront billing period and any other active billing periods.
Click Create insurance/protection level or Save to confirm.
Cover level
The Cover level is the amount of insurance cover your customer is purchasing. You can set up any cover amounts that match your insurance policy, such as £1,000, £2,500 or £5,000.
Price
The Price is what you charge for that cover level.
You must set a price for your default Storefront billing period. You can optionally add prices for any other billing periods you have enabled, such as weekly or quarterly billing.
💡 When you change the price of a cover level, new customers will be charged the updated price. Existing customers keep their current price until you update the insurance on their subscription.
You can view a cover level’s price history by clicking the cover level name in the list.
How to stop offering insurance on a unit type
If you do not want to offer insurance for a particular unit type, you can turn it off:
Go to Unit types for the site.
Select the unit type you want to edit.
Turn off Insurance/Protection for that unit type and save your changes.
Customers booking that unit type will no longer be offered insurance during checkout.
Good to know
You can edit a cover level’s price at any time after setup. This does not automatically change the insurance price on existing subscriptions.
To update an existing customer’s insurance price, go to their subscription and use Change beside the insurance section.