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Setting up Insurance/Protection
Setting up Insurance/Protection

How to set up and sell customer contents insurance.

Updated over 3 months ago

Stora lets you easily sell Insurance/Protection to your customers across your Sites. The cover levels you choose to offer are defined in one place rather than for each Site.

Should you wish not to offer insurance, you can edit each unit type and turn it off.


Creating/editing insurance cover levels

To start, press Select the Insurance/Protection tab on the left-hand sidebar.

You can either edit an existing cover level or add your own levels by selecting the Add Cover Level button at the top right.

Cover level

This is the amount of Insurance cover your customer is purchasing, you can set these up however you like.

Price

How much do you charge for this cover level? You must add a price for your default Storefront Billing Period and can optionally add prices for any other active Billing Periods.

When you are finished, select Create Insurance/Protection Level.

You can add as many levels of cover as you are happy to offer.

Good to know:

  • You can edit a cover level's price at any time after set up, this will not affect the price customers are currently being billing in their subscriptions. You can choose to update the insurance price on their subscriptions by pressing change beside insurance on their subscription view.

  • You can view an insurance cover level's price history by pressing the name of each cover level.

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