Sometimes your Storefront visitors complete your booking form but don't enter their payment details in order to set up their subscription.
These leads stand a great chance of becoming future customers. That's why we email you their contact details 10 minutes after they fail to enter payment info, so you have the opportunity to follow up.
The details will be in the email, but you can also press the button to be taken to a contact profile for this new lead. You'll see their contact details and the storage they selected.
Please note:
We send this email after 10 minutes if they have not yet entered their card details. However, it is possible that they might yet complete the booking on their own. If you get the incomplete booking email and are later notified that they completed their booking, you can disregard the incomplete booking and delete it from their contact view