This article explains how to change a Unit Type’s status to collect leads instead of bookings when it is fully occupied. Stora will then email anyone who has registered their interest as soon as that Unit Type becomes available again.
How to update this setting
Go to your site in the Backoffice and select the Unit types tab.
Open the Unit Type you want to collect leads for. and click Edit Unit Type next to the unit type.
Scroll down to the Storefront status section.
Select “Collect leads" from the dropdown list.
Click Save.
💡 Use this setting when a unit type is fully occupied but you still want to capture demand and follow up when space becomes available.
What customers see on your Storefront
After you update the setting, the unit type on your Storefront will show a Get notified action instead of booking options.
When a visitor selects Get notified, they will see a short form that asks for their name, email address and phone number instead of booking details.
You’ll receive an email each time someone completes this form. You can then contact them to offer an alternative unit, add them to a waiting list or follow up when space becomes available.
Switching back to bookings
When the unit type is available to book again, edit it and update the Storefront status back to collecting bookings.
Once you save the change, the unit type will show normal booking options on your Storefront again.