You can choose to hide prices on your website using either the Reveal Prices feature or Request a Quote mode. Both options help you gather leads before displaying pricing.
Reveal prices
With Reveal Prices, customers must enter their name, email address, and phone number before they can view your prices.
How to enable Reveal Prices
Go to your Site page in Stora.
Select the Pricing section.
Enable the Reveal Prices option.
Customer experience
Customers will see a Get prices button when viewing units. When they click Get prices, they’ll fill in a form with their details.
Once submitted, they’ll see all prices and can book directly if they wish.
After requesting prices, customers will also receive an email with details of the unit they enquired about. This email typically includes:
The storage unit size (e.g., 50 sq ft, the size of a transit van)
Any current offers (such as 50% off the first month)
The weekly price (e.g., £5.77 per week)
A Book Online Now button for easy booking
A note that all prices are subject to change and availability
💡 You’ll instantly receive an email with their contact details and the storage unit size they were interested in. These details are also stored as a lead in Stora. This email system is automatically enabled when you turn on the Reveal Prices feature and requires no additional configuration.
How Reveal Prices works
The customer’s browser will remember to show prices unless they clear cookies, use a different browser or device, or browse in incognito mode.
If the customer books and creates an account, they’ll always see prices when logged in.
Request a quote
Request a Quote is a storefront mode where prices are completely hidden. This lets you follow up with a personalised quote. This feature is ideal for operators who prefer the human touch or for those experimenting with price visibility.
How to enable Request a Quote
Go to your Site page in Stora.
Select the Pricing section.
Switch on the Request a Quote mode.
Customer experience
Customers will see a Get a quote button instead of prices.
When they select Get a quote, they’ll fill in a form with their name, email address, and phone number.
After submitting the form, they’ll see a thank you message.
💡 You’ll receive an email notification, and the customer’s details will be added to your Prospects list in Stora. This automated email functionality is directly tied to the "Request a Quote" setting and activates automatically when enabled.
Frequently asked questions
Will customers who have already viewed prices need to re-enter their details?
No, once a customer has entered their details, their browser will remember to show prices unless they clear cookies, use a different browser, or browse in incognito mode.
Can I switch between 'Reveal Prices' and 'Request a Quote' at any time? Yes, you can change between these modes in the Pricing section of your Site page.
Do I need to configure the prospect emails that are sent when customers request prices or quotes? No, the automated emails to prospects are a built-in feature that activates automatically when you enable either "Reveal Prices" or "Request a Quote" mode. You don't need to do any manual configuration for these emails to work.