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Hide prices on your website

Learn how to capture customer information before showing your prices

Updated this week

In addition to online bookings, Stora also allows you to hide the prices of your unit types. You can do this in two ways:

  1. Using our Reveal Prices feature

  2. Or by enabling the Request a Quote mode

You can change these settings in the pricing section of your Site page.


Reveal prices

Reveal prices will hide prices on your website until a customer enters their name, email address, and phone number.

Reveal Prices - Customer Experience

When customers visit your website initially, they will see "Get prices" when viewing the units. Selecting "Get prices" will take them to a form where they enter their name, email address, and phone number.

Once submitted, they are taken back to the site page where they can see all prices and book directly should they wish to.

With every submission, you'll instantly receive an email notifying you with their contact details and the storage unit size they were interested in. This allows you to get in touch should you wish. These details are also stored as a lead in Stora.

How reveal prices works

When a visitor requests prices, they aren't creating an account. Instead, a browser cookie is created, which logs that the visitor should see prices. This visitor will now always see your prices until one of the following happens:

  1. They clear their browser cookie data

  2. They visit your website in a different browser/device

  3. They visit your website in an incognito tab

If the visitor proceeds to book, they will create an account. When they are logged into their account, they will also always see prices.


Request a quote

Request a quote is a new Storefront mode in which prices are completely hidden. This mode enables you to follow up directly with a personalised quote.

This feature is ideal for operators who prefer the human touch or for those experimenting with price visibility.

You’ll receive an email alert when a visitor completes a unit enquiry form, and they’ll be added to your list of Prospects.

Request a quote - Customer Experience

When customers go to choose a Site or Unit type where Request a Quote is enabled, they will see the "Get a quote" Button instead.

When the customer selects "Get a Quote," they are taken to a form where they enter their name, email address, and phone number.

Once complete, they'll see a thank you message, you'll get an email notification, and they'll be added to your Prospects.

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