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Add custom text to customer move-in emails
Add custom text to customer move-in emails

Learn how to add your own message with move-in information for each of your sites.

Updated over a week ago

Stora automatically sends your customers an email on the morning of their move-in with instructions on which storage unit they are in, and how to access your facility.

Since there may be unique information related to your site(s) your customers need to be aware of, we let you add custom text to these emails.

How to add custom move in text

  1. To start, visit your Site and press 'Edit'

  2. Find the Customer move in' section

  3. Here you can turn on the custom move in message and write your own text

  4. Save the form and it will be instantly included in all future move in emails

Please note you can have unique text for the move in email of every site you operate.

Placement of custom message

Below you can see an example of where the text is placed within the email.

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