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Update or add a card to a customer's account
Update or add a card to a customer's account

Learn how to update a customer's card directly in Stora.

Updated over a week ago

Update an existing card paying subscription

You can add debit or credit cards for your customers directly in Stora. Just visit their customer profile in Stora and use the + Add a Card button.

You'll then need to visit any subscriptions they have set up by selecting the relevant customer ID and selecting the new card as the subscription payment method.

Add a card to a manual type subscription

Subscriptions set up as manual payment methods such as Bank Transfer/Cash/Other can be switched over to card paying subscriptions.

Navigate to the customer account in Stora and use the Add Payment Card option to add a card. Enter the card details and confirm.

Once the card is added, click into the customer's subscription and use the Add Payment Card option on the subscription to select the card that has been entered. This will ensure future payments use that card for automatic payment.

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