Customers may contact you needing access to their online account. They can use the password reset on the storefront, or you can send them a reset link from the back office.
Send reset link from the Stora Back office:
Navigate to the customer profile and under Storefront Account hit send invite or send reset. The customer will then receive an email to finish logging in.
Top Tip:
Customers can access invoices, update their card details, cancel, sign contracts, complete ID checks and view smart entry pins in the online account.