Note: This feature is only available on our Pro plan.
Enable One Minute Move-Ins by automatically reserving units for new Storefront bookings.
How to turn it on
Visit your Sites page, select a Site you wish to turn it on for, and visit the Edit Site form. Scroll to the bottom to the Automation section and turn on the toggle for Auto-reserve units for Storefront bookings and save the form.
How it works
When a new booking comes in from the Storefront, Stora will select the highest unit number, of the unit type booked and reserve it for the customer.
If the move-in day is today - The customer's unit will move to Occupied, and they will gain access and be sent move-in instructions with their unit ID immediately.
If the move-in day is in the future - The customer's unit will be reserved. On move-in day, the unit will automatically move to Occupied and they will be sent access instructions.
Good to know
If there are no units of the unit type booked available, auto-reservation will not take place. You will be notified by email of this so you can take manual action.
The unit allocated will be the last numerically available unit of that type (Eg if there are 20 units in total of a size, unit 20 is allocated rather than unit 1.
Stora selects the last available unit of the unit type booked in order to keep your lower-numbered and usually higher-value units available. You can see the order of the units of a unit type by selecting the unit type in Stora.
You can use this feature alongside the Auto-availability of unit types to automatically stop anyone from being able to book an unavailable unit type from the Storefront.