Never forget to remove a customer from their unit. Let Stora automatically deallocate any move-outs at the end of their move-out day.

Visit your Sites page, select a Site you wish to turn it on for and visit the Edit Site form. Scroll to the bottom of the Automation section, turn on the toggle for Auto-deallocate move-outs, and save the form.

If a subscription is still allocated at the end of a customer's move out day, Stora will automatically deallocate the unit from their subscription, making the unit available to be reserved or allocated again. If you're using a smart entry system, this means the customer's access will be automatically revoked.

You will be notified by email of an auto-deallocate so you can verify if it is empty/clean if you wish.

Please note that if a unit is in an overlocked or repossessed state, it will not be auto-overlocked, and you must manually remove this and deallocate it as required.