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Reset or change customer PIN codes
Reset or change customer PIN codes

Learn how to change customer PINs directly for PTI .dat, Bearbox, Spiderdoor, Paxton Net 2, and Opentech systems.

Updated over a month ago

Currently, this feature is compatible with PTI .dat, Bearbox, Spiderdoor, Paxton Net 2, and Opentech systems

This feature is useful in situations where a customer forgets their PIN, wants a new one for personal reasons โ€” or prefers something more memorable.

To change a PIN just navigate to the Contact Details screen, select 'Change' if they have a PIN code. From here you can either generate a random new PIN, or set a custom one.

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