What is Visitor Chat?
Visitor Chat is a cutting-edge communication solution designed to bridge the gap between your business and your website visitors. By integrating real-time chat functionality, it revolutionises the way you interact with your online audience, delivering immediate, personalised support that enhances customer experience, boosts engagement, and drives lead generation.
When a customer completes a chat via Visitor Chat, those details will appear in your Enquiry Centre in Street to follow up with.
Key Features
24/7 Live Chat with AI Assistance - Combines professionally managed human chat operators with AI-driven automation to provide real-time support, answer enquiries, and qualify leads around the clock
Multi-Channel Engagement - Seamlessly connect with customers via Live Chat, WhatsApp, SMS, and Facebook Messenger, ensuring a consistent and unified communication experience across all platforms
Advanced Analytics & Street Integration - Track user behaviour, engagement trends, and chat performance with in-depth analytics while automatically syncing qualified leads into Street through a GlueDog integration
Benefits
Boost Engagement & Maximise Lead Generation - Capture and convert more website visitors by providing instant, personalised responses that drive meaningful interactions and sales opportunities
Enhance Efficiency & Customer Satisfaction - AI-powered automation handles routine queries, allowing human agents to focus on high-value conversations, leading to faster response times and improved customer experiences
Streamline Operations & Reduce Workload - Automated lead qualification and CRM integration eliminate manual data entry, enabling sales and support teams to work smarter and more productively
How do I integrate Visitor Chat into Street?
To integrate Visitor Chat you need a Gluedog AI account. To book your account setup call, see here: https://gluedog.ai/front/getstarted