Buyers, sellers and landlords can view and interact with offers through the Street Consumer App, though each role has different levels of access. Buyers can submit offers after viewing a property, while sellers can view any offers that have been relayed to them by your agency.

After a completed viewing, buyers can submit a sales offer directly from the app, either after or before leaving feedback, by going to their viewings tab and selecting the viewing. From here they can select 'Make an Offer' and follow the process for entering their offer amount and add any notes to support it. These notes are stored on the sales offer page in Street for your reference - they are not shared with the seller.

It's important to note that when a buyer submits an offer, it does not go directly to the property owner. Instead, it goes into your Street account for you to review before deciding whether to relay it to the seller. For more information on managing offers, see our Sales Offer Workflow help article.

Sellers can view any offers that have been relayed to during the Sales Offer Workflow in Street from both the overview and your home tabs. Clicking in an offer shows the price, buyer details, financial position, and the percentage above or below the asking price.

It's important to understand, sellers cannot accept or decline offers through the app - this is by design, ensuring your agency always remains in control of the negotiation process. Sellers should contact your branch to discuss any offers they've received.

Landlords can also view any offers that have been relayed to during the Lettings Offer Workflow in Street from both the Overview and Your Home tabs. Clicking into the offer shows more details including the rent amount, the desired move in date, and employment status and salary.

Similarly to sellers, landlords cannot accept or decline offers through the app - this is by design, ensuring your agency always remains in control of the negotiation process. Landlords should contact your branch to discuss any offers they've received.