When you send a client a payment request through Street, they'll be notified via email and receive an in-app notification. They can complete the payment directly through the Street consumer app or by logging in on desktop.

This article explains what your client sees and how the payment process works from their side via their desktop account but for more information on how it works via the app, see this help article.

After requesting a payment from Street, when a client logs in to their desktop account they will see an on screen prompt for the payment request. This can also be accessed by clicking the basket icon at the top right of their account.

Tapping into a payment request will take them to the Stripe checkout page to process the payment.

From desktop, the available payment methods are determined by the client's location, but typically include:

Once payment is completed, your client will receive confirmation on screen and an email receipt.

Once a client completes a payment, the person who requested payment will receive a notification in Street in their 'For Me' section as well as an email to your branch email address confirming payment has been received.

The Client Payments card will update to Paid and a View Receipt button will appear. Clicking this lets you download the invoice and receipt, which can be shared with the client if needed.