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Account Settings (Consumer Desktop)

How customers update their email, phone number, address, password, and communication preferences in their Street Consumer Desktop account.

Written by Elliot Palmer

Account Settings (Consumer Desktop)

Clients can manage their account account directly from the Street Consumer Desktop account, by updating their personal details, managing their communication preferences and deleting their account.

How to access account settings

From their desktop account, clients can click on their name at the top right to access their settings.

From here, Clients will see two tabs: Profile and Communications.

Profile

The Profile tab allows clients to view and update:

  • Name

  • Email address

  • Contact number

  • Address

  • Password

  • Linked social accounts

Any changes made here will update in your Street account and will leave a log in the activity stream on the person page.

Delete account

At the bottom of the Profile tab, clients will also see a 'Delete Account' option. Selecting this will ask them to confirm they want to delete their account, losing access to all Street features.

Communications

The Communications tab allows clients to manage:

  • Messaging preference - Choose whether to receive text messages from your agency via SMS or WhatsApp.

  • Marketing consent - Opt in or out of receiving marketing messages from your agency

Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!

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