To end a tenancy head to the tenancy page and click the Manage dropdown in the top right, and select End Tenancy.

You'll be asked for the date notice was received and whether it was given by the landlord or the tenant, then taken through to the Notice to Leave page - Street's Wales-specific document, and the equivalent of Form 3A used for English tenancies.
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Select the relevant option from the dropdown. In Wales this list is labelled Notice Route rather than Grounds, reflecting the occupation-contract framework under the Renting Homes (Wales) Act.

If the notice is being handled externally - for example by a solicitor - select Notice Handled by a Third Party rather than working through the steps in Street yourself.

You'll need to confirm the standard compliance documents are in place - EICR, EPC, gas safety (where applicable), deposit protection and Rent Smart Wales registration, confirming the landlord and/or agent hold the required registration.

The Additional Checks section covers requirements specific to Welsh lettings legislation that fall outside the standard compliance certificates.

If you try to serve the notice without completing all the required certificates and additional checks, Street will show a warning and ask you to confirm before you can proceed.

The final step is to generate and serve the notice. To generate the notice document, you can use one of your document templates, or upload an external document.
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Unlike England, where Street generates an editable government form (Form 3A) directly, Street does not provide a ready-made government document for Wales notices under the Renting Homes (Wales) Act 2016 - you'll need to create your own document template for the relevant notice, or upload it manually once prepared outside Street.

Once served, use the Outcome card to record what happens next. For Welsh tenancies, the outcome option is labelled County Court rather than Contested or Tribunal, reflecting that a landlord applies to the County Court for a possession order if the contract-holder doesn't leave.

Selecting County Court moves the notice into Contested status and stops it ending automatically on its notice date - the tenancy reverts to open-ended for as long as the dispute is ongoing. Street doesn't send any email or notification to the landlord, tenant or agent when you do this, so you'll need to let everyone know separately.

If the contract-holder leaves despite the dispute, you can mark the notice Ended directly - there's no need to un-contest it first. If the dispute is withdrawn, use Un-contest to return the notice to Served, which restores the original end date exactly as it was.

After the notice is served you can create a Move Out record directly from the tenancy notice page, the same as for English tenancies. For more information, see our Tenancy Move Out Process article.
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