Street is designed to automate as many processes as possible to give you the time to focus on other tasks. One of the most impactful automated features is Notification Preferences. Many actions in Street can trigger an automated email and/or SMS to be sent to the relevant recipients.

This article will explain how to edit the content of these automate notifications however for more information on how these notifications work, see our Notification Preferences (Settings) help article.

Automated notifications can be edited at both company and branch level. If you want the changes to apply to all branches then use the company level settings. If each branch wants to have their own templates, you should edit these at the branch level settings.

To edit notification content, head Settings > then either Company or Branch settings (depending at what level you are planning to edit) > Notification Preferences. From here, click the Edit Notification Content button at the top right:

When you click into 'Edit Notification Content' you will be presented with a list of all automated emails from Street.

From here, you can click into each notification and edit the template, making use of the merge fields on the right hand side to automatically populate the email with content from your Street account. You also have the option of the 'preview' button to preview what the email will look like.

The button tab lets you further customise what the button on that email will look like, including both branding and the text.