On the left side panel, head to Settings > Account Administration > User Management:

To add a new user to the system. click + Add User:

To edit an existing user, click on the user's name:

Here a user can edit their details, including their branch, name, login email address, job title, biography, profile picture, phone number, contact email address and password.

There is no set rule for which role a user should have however typically the Company Admin role would be company directors / owners, giving them access to all settings in the network. While the Branch Admin role would be for branch managers, giving them access to branch settings.

However the Support role should only be used for users that should not appear on the calendar or for booking appointments, such as admin staff.

Appointments

You can also choose which appointments the user will be able conduct.

In the Permissions section, you can choose whether the agent can access Accounting, manage bank accounts and export data from Street (such as the list of properties).

When you are finished, click Submit and the user will receive an email asking them to set their password and login (see below).

Note: If you are currently onboarding with Street (and have notifications turned off account wide) you will need to manually create a temporary password for the user you have added so they can log in, as they won't receive the automated 'Sign up' email. To do this click into their account and scroll down to the Set New Password section. Enter the temporary password and click 'Update User Info':
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Here you can setup a users signatures to be used when sending manual emails from within Street.

If you have Two Factor Authentication enabled in your network (see here on how to enable it), you will be able to see if the user has two factor enabled and disable it: