Owner Listing Approval
When you have completed the property onboarding process and added all of the relevant details, you can send the listing to the owner for approval.
When the listing is sent for approval, the owner will receive an email asking them to either download the Street Consumer app or log into Street via web browser to review the listing.
For more information on how a vendor approves their listing via the consumer app, see here. For information on how an owner approves their listing via browser, see here.
Note - Currently landlords of a lettings property can only approve their listing via web browser. However vendors of a sales property can approve their listing from browser or the app.
Viewing the listing change requests in Street and making edits
If an owner requests changes to their listing, you will receive an email to your branch email address and the property assignee will also receive a notification in Street informing them that the owner has submitted their listing change requests.
Note - If the property is unassigned, no notifications will show in Street.
Additionally, there will be an entry in the property activity stream highlighting that changes have been requested and the property onboarding tile will also update to the status 'changes requested'.
Clicking the 'view' button will take you back to the property onboarding page where you will see which sections have had suggested changes as well as the specific areas within those sections. The suggested change box will show the comments the vendor has left and you can also click the 'view all suggested changes' to view everything requested.
The changes requested do not automatically update the property details, giving you full control of what changes you make. Once you've made the change, you can tick you can check the box to mark it as completed.
From here, you would continue this process for all areas where changes have been requested. Once every change has been checked off and completed, you can go back to the 'send' section on the onboarding page and click 'send to owner' to send the updated listing to the vendor to approve again.
It's worth noting that this process can happen over and over again, giving the vendor the option to suggest new changes each time until they are happy to approve the listing.
Listing Approved
When the listing is approved, the property onboarding card will update to 'approved' and you can click the 'create listing' button to setup the listing and make the property live!
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!