With this update, organizations can use their saved Customer Support Email as the default email address for all automation-based emails. This makes the email process more consistent and easier to manage. Instead of setting or checking different email addresses for each automation, the system will use the saved Customer Support Email whenever an automation needs to send an email.
Follow the steps below to set emails for automation.
Step 1: Click “Organization” in the main menu.
Step 2: Click “Basic Information” on the Organization Detail.
Step 3: Click the “Edit” icon.
Step 4: Add the preferred Customer Support Email so automation emails go to this set address.