To get the most out of sunday for Staff, we recommend creating an account for each eligible team member.
The app gives your staff quick visibility into payments, tips, reviews, and service alerts, while also making it easier to take action when something needs attention.
All servers can be automatically enrolled to sign up for the sunday for Staff app via text message. This is set up in your sunday Dashboard. If this setting isn’t visible or you’d like help enabling it, feel free to contact your Account Manager or our 24/7 sunday Support team
What is The SFS App For?
The sunday for Staff app helps your team stay on top of service in real time.
Get notified when action is needed
Staff can receive notifications:
When a table is fully paid and guests are ready to leave
When a guest leaves a tip
When a payment fails or needs attention
When a guest leaves negative feedback
When a potentially fraudulent payment is detected
Take action directly from the app
The app is not only for notifications. It also allows staff to:
Contact sunday support
Complete refunds
Manually add a sunday payment on the POS when needed
. 
Designed to Streamline Your Service:
The app is built to help your team stay focused during service.
With it, staff can:
Choose which notifications they want to receive
Choose which tables they want to monitor to avoid unnecessary alerts
Contact sunday support directly from the app]
Quickly respond to payment issues without needing to leave the floo
Staff can complete refunds directly from the app and manually add a sunday payment on the POS when needed.
This helps teams move faster during service while keeping payment follow-up simple and visible.
Real-Time Monitoring of Your Performance
The app helps staff track their performance over time, including:
Tips collected
Guest reviews and feedback
sunday usage and adoption
This gives team members more visibility into their results and helps managers coach more effectively.
How to Download and Setup the SFS App
You and your staff can download the sunday for Staff app from the App Store or Google Play.
From the sunday Dashboard, go to Mobile App:
Use the QR code to help link an existing account
Or go to Register to add a new user by entering their phone number and selecting waiter as the user type
Staff can then:
Download the app
Log in or create an account
Verify their phone number
Complete their profile
Enable notifications
Link their account to their POS profile
Important: Linking the account to the correct POS profile is one of the most important setup steps, because it ensures the staff member is connected to the right profile for performance tracking and app usage.
Access Management
From the Dashboard, you can view which team members already have an account and confirm whether their cashier profile is correctly linked to the sunday for Staff app.
We recommend reviewing this regularly to make sure each staff member is connected to the correct POS profile. Proper linking helps keep performance tracking accurate and ensures the right activity is associated with the right team member.
Looking To Do Something in Particular?
Contact Support
click the pink bubble in the top right corner
Visit help center
Send a message to the 24/7 sunday support team
Submit a Refund via SFS App
Select the Magnifying Glass Search Icon
Type in the Table Number You Are Looking to Refund
Select Payments and click the Transaction
For custom amounts, void item on POS first to know subtotal & tax of the item(s) being refunded
Select Refund Button to Process Refund
Don't forget to adjust payments / void items on the POS so records match