the End of Service page is your go-to place for closing out the day. It brings together all revenue processed with sunday (QR codes and payment terminals), so you can easily compare it with your POS and confirm everything matches.
With the Gap Assistant, you can quickly spot and resolve any discrepancies for a smooth, accurate close.
If you want more information about the Gap Assistant, take a look at this article : "Understanding reconciliation discrepancies with the sunday AI Assistant"
Step 1: Access Your Service Data
To view your performance reports:
Log in to your sunday dashboard.
Go to the Operations tab in the main menu.
Click on End of Service.
Step 2: Filter Your Revenue Information
At the top of the page, you’ll find filters you can use to tailor the data to match your accounting setup:
Date: To select the specific day.
Service: To filter by "Lunch", "Dinner", or "All services".
Revenue Centres: To isolate a specific area of your establishment (e.g., Terrace, Main Room).
Handheld or not
But you can also filter by Server or Payment Method
Step 3: Identify & Resolve Discrepancies
The Gap Assistant automatically reconciles your totals, helping you ensure everything matches without manual work.
Instant visibility: If there’s a discrepancy, it’s highlighted directly on the page. You can quickly see if something needs attention, before starting any investigation.
Run the analysis: Click the black "Search for discrepancies" button. he tool will automatically compare every sunday transaction with your POS data to find any differences.
Important to know:
ASYNC analysis: You don't need to stay on the page while it loads. You can click "Search for discrepancies," leave the page for other tasks, and come back later: your report will be ready. No more staring at a loading screen.
Persistent reports: Once the analysis is run, the report is saved. If a manager generates it, the accountant can see it instantly later without having to restart the search.
Refresh indicator: An indicator shows you how old the report is. You can refresh it at any time to get the most up-to-date data.
Why is This Essential?
The Gap Assistant helps you resolve discrepancies the same day. Instead of finding issues weeks later on a bank statement, you can quickly identify the source (like an open table or entry error) and fix it right away, keeping your reporting accurate and on track.
Conclusion & Best Practices
Build it into your routine: Check this page each evening before you leave to make sure everything is fully reconciled.
Easy access for accounting: Your accountant can log into the dashboard and export the data directly, no more back-and-forth emails at the end of the month.
Q&A
Why is there a discrepancy between my POS report total and the Sunday dashboard?
Common causes are: payments not notified to the POS, a difference in service hours, or manual entry errors. We recommend comparing the end-of-service report by server for better visibility. As a reminder, on Sunday's side, a table belongs to the server who opened it or the last person who transferred it. Consequently, some payments may be sent to the wrong server. Always remember to transfer the table to the correct server before processing payments.
How can I analyze a reconciliation discrepancy in detail?
In Operations > End of Service, use the "Download line-by-line comparison" feature to identify problematic transactions.
What does the status "unreconciled: POS payment unknown to Sunday" mean?
A payment was manually entered into your POS system with the "Sunday" payment method, but Sunday has no record of it. This is a handling error at the POS.
What does the status "unreconciled: Sunday payment unknown to the POS" mean?
Sunday recorded a payment (often a "Quick Payment" from a terminal) that was not notified to the POS. It must be added manually.
Where can I view the history of all payments?
In the Dashboard > Operations > Payments. You can filter all your transactions by numerous criteria.
What is the difference between the "End of Service" and "Payouts" tabs?
"End of Service" is an operational tool for daily closing. "Accounting > Payouts" is an accounting tool for tracking bank transfers over longer periods.
Where can I see the transaction fees applied to me?
The rates are in your contract. Details of the fees charged can be found on your invoices in the Accounting tab.
Does the customer receipt generated by Sunday have the value of an accounting invoice?
The receipt contains VAT information, but for an official and detailed accounting invoice, the customer must refer to the ticket issued by the restaurant's POS system.
How do I investigate a discrepancy in the sunday dashboard?
Start by going to the End of Service tab in your dashboard. This page can help you identify high-level discrepancies between different payment methods. If the issue isn't immediately clear, your primary tool is the "Download the line-by-line comparison file". This CSV file corresponds to your sales report and is essential for a detailed analysis.
How does the "line-by-line comparison" file help me find issues?
This sales report allows you to directly compare Sunday's transaction data with your POS data. After exporting the data to a spreadsheet, you can use filters to identify any non-reconciled payments and pinpoint the source of the gap.
Are there any limitations on the "line-by-line comparison" report?
Yes, this sales report is available for all POS systems except for PI Electronique and Clover.
What are the most common errors to look for in the reconciliation report?
There are two main types of data entry errors to check for in the CSV file:
"sunday payments" closed with the wrong tender: Look for transactions where a payment originated from sunday (e.g., Pay at Table) but was mistakenly closed in the POS with a different payment method like "CARD" or "NON_SUNDAY".
POS payments incorrectly marked as "sunday": Look for payments that were manually closed with the "sunday" tender on the POS but have no corresponding transaction in the sunday system. This status will appear as "non reconciled; payment in pos unknown to sunday". This can happen with walkouts or simple data entry mistakes.
How can my restaurant prevent these reconciliation issues?
The best way to prevent reconciliation problems is through proper team training during the onboarding process and by sharing clear documentation on procedures. Ensuring a "sunday" manual tender option is correctly set up in your POS is also a key step.
Last reviewed: 09/03/2026