If you are required to take a flight, it is essential to fill out the information requested in the "Passport" section, before making any flight booking.
🧑🏽💻 On your desktop computer:
Click on your profile photo
Click on the "My account" tab
Click on the "Passport" section
Complete the requested information (country of issue, gender, last name, first name, passport number, expiration date)
Click on the "Save" button
Home > Profile photo > My account
🟠 Warning: to avoid blocking your flight bookings, please do not enter special characters (accent, hyphen, apostrophe, etc.).
📲 On the mobile application:
Click on the mobile menu at the top right of your screen
Click on the "My account" tab
In the dropdown menu at the top of your screen, click on the “Passport” section
Complete the requested information (country of issue, gender, last name, first name, passport number, expiration date)
Click on the "Save" button
Home > Mobile menu > My account
🟠 Warning: since January 1st, 2024, the Air France-KLM group penalizes any error related to the information provided during flight ticket booking. It is imperative to carefully verify the details entered on the platform, particularly the phone number and passport information, as your company risks being penalized in case of error.
☝️ Note: to date, it is not possible to save multiple passports for the same person on the platform.
🧐 Good to know: at Supertripper your data is protected and secure. To learn how it is processed and used, please consult the following article.
🟠 Warning: Supertripper is not responsible for any problems related to information entered in your user profile.