You can cancel a hotel room booking at any time on your Supertripper account.
🧑🏽💻 On your desktop computer:
Click on the "Bookings" tab
Choose the "Type" filter and check the "Hotel" box
Use the calendar by clicking on the "Period" filter to display bookings according to a desired date range. By default, the platform displays bookings from the current date
Choose the relevant hotel booking
Click on the "Manage my booking" button
Scroll down the window
Click on the "Cancel my booking" button
Home > Bookings
📲 On the mobile app:
Click on the "My bookings" tab
Click on the "All reservations" button
Click on the "+" icon to display the filters
Choose the "Type" filter and check the "Hotel" box
Use the calendar by clicking on the "Period" filter to display bookings according to a desired date range. By default, the platform displays bookings from the current date
Choose the relevant hotel booking
Click on the "Manage my booking" button
Scroll down the window
Click on the "Cancel my booking" button
Home > My bookings
🟠 Caution: not all hotel rooms are cancelable. Canceling a booking depends on its rate conditions and additional fees may apply.
If needed, you can contact our travel agents.
📌 To find out how to reach our travel agents, please consult the following article.