Do you want to manage evidence via desktop? Check this article.
Once your partners have uploaded order evidence, you are requested to approve or reject the documents uploaded to verify that you received the exact order from the previous partner. This evidence could be in the form of a delivery note or packing list.
Access order evidence uploaded by a partner
Visit dashboard.tex-tracer.com on your mobile phone and login to your account.
Under Actions for today section, click Approve/reject evidence.
Select the supply chain step you want to check the evidence for and click on it.
Here, you will find an overview of the reference, the process of the received evidence, and the order and style numbers. Click on Next.
The image uploaded by the supply chain partner will be shown.
Approve order evidence
If the information is correct, click on the Checkmark to approve the evidence and Submit approval.
Reject order evidence
If the information is incorrect, click on the Crossmark to reject the evidence. You will then be asked to select a reason of rejection. Once completed, Click Reject to confirm.
Note: If you reject the order evidence, the partner who has uploaded this document will receive a notification asking to resubmit the document. Once they resubmit, you will be asked to approve or reject the evidence again.
Need more help? You can get in touch with us via chat, or contact via email at support@tex-tracer.com.