swftbox supports Magento integration via API, allowing your orders to sync automatically into your Control Room for fulfillment and delivery.
Prerequisites
An active swftbox account
A Magento store with admin access (Magento 2.x recommended)
Access to your Magento REST API settings
How to set up
The Magento integration is configured with assistance from our support team to ensure it is tailored to your store's setup:
Log in to your Control Room at controlroom.swftbox.com.
Go to Settings → Integrations.
Contact our support team via the chat icon and let them know you want to connect your Magento store.
Our team will walk you through the API configuration steps specific to your Magento version and setup.
You will need to provide your Magento store URL and generate API credentials (Integration Token) from your Magento admin panel.
Generating API credentials in Magento
In your Magento admin panel, go to System → Integrations.
Click Add New Integration.
Enter a name (e.g., "swftbox") and set the required API resource access permissions.
Save and Activate the integration.
Copy the Access Token and share it with the swftbox support team.
What happens after connecting
New orders from your Magento store sync automatically into Control Room.
Customer details, items, and payment method are mapped from Magento.
Tracking updates and delivery status flow back to your Magento orders.
Order enhancements configured in Control Room apply to Magento orders.
Delivery option mapping
Standard shipping → same-day delivery (AED 15)
Express shipping → express 2-4 hour delivery (AED 35)
Good to know
The Magento integration supports Magento 2.x. For Magento 1.x, contact support to discuss options.
You can also use the swftbox Direct API if you need a custom integration beyond the standard Magento connector.
Disconnecting the integration does not affect your Magento store or existing orders.
Need help getting set up? Reach out to us via the chat icon or WhatsApp.