If you're having trouble receiving or entering the SMS code to verify your card, try these solutions:
Solution 1: Check your phone number
Make sure the phone number linked to your card is correct
Check the number in your card profile in your bank's app
If the number is incorrect, update it with your bank
Solution 2: Check signal quality
Ensure you have a good mobile signal
SMS may be delayed with weak signal
Try moving to a location with better network coverage
Solution 3: Wait and retry
SMS may arrive with a delay (up to 5 minutes)
Don't request the code again immediately
Wait 3-5 minutes before trying again
Solution 4: Check spam filters
Some phones automatically filter SMS messages
Check your spam or blocked messages folder
Make sure SMS from your bank aren't blocked
Solution 5: Contact your bank
If the problem persists:
Contact your bank's support service
Ensure SMS notifications for your card are activated
Check if there are any restrictions on receiving SMS from third parties
Tip: If you have dual SIM cards, make sure the number linked to your card is using the active SIM with good signal.