Skip to main content

How to make a full or partial refund?

Updated over a week ago

A refund can be processed in one of two ways:

  • To the same token used for the original payment. In this case, simply hold your phone with the selected card near the terminal during the refund process.

  • Using the physical card linked to the token that was used for payment.

Please note: The merchant is not allowed to request your card details during the refund process.

Did this answer your question?