Note: The availability and features of the app might differ from country to country. Kindly check with the app to see what's available in your region.
You can get cash in exchange for crypto in your Swoo wallet. First, you should buy crypto with Swoo. To learn how to do it, check this article: How do I buy crypto?
To get cash for crypto, you need a bank card added to Swoo wallet or we will ask you to add a new one during the process.
Сashing out to your bank card
Open the Swoo app and go to the Crypto tab in the bottom navigation bar. Tap the card of the coin you want to sell
Tap the three dots button in the bottom right corner of the screen
Select the Sell option and follow the instructions
If you cannot sell for some reason, you can withdraw cash from a crypto ATM.
How to find crypto ATM
To get cash for selling crypto we suggest using CoinATMRadar service. It is one of the largest networks of crypto ATMs, making it easy to find a machine nearby using the map.
Before proceeding, make sure the ATM you find supports the coin you want to sell.
If there is no ATM near you, consider sending your coins to another crypto wallet and exploring ways to sell them for cash through that wallet.
To learn how to do it, check this article: How do I send crypto to another wallet?
How to Cash Out Crypto Using a Bitcoin ATM
If you manage to find crypto-ATM nearby, here's what you need to do next:
Open the Swoo app and go to the Crypto tab in the bottom navigation bar.
Tap the tile with the coin you want to sell. Tap the three dots button and choose Send.
Check that sending crypto is currently available. Then, go to the nearest operating crypto ATM.
Follow the instructions on the ATM screen to print out a receipt. The receipt will include the coin wallet address (a long sequence of symbols) and an ID code (a barcode). Keep the receipt safe until you receive your cash.
Open the Swoo app and repeat the first two steps if necessary.
Enter the recipient’s wallet address exactly as shown on the receipt. Double-check the address to avoid mistakes, as even one error can result in the permanent loss of your crypto. Tap Continue.
Enter the amount of crypto you want to send or tap Max to send the entire balance. Tap Continue.
Review the transfer details. If everything is correct, tap Send. If you need to make changes, swipe down to adjust the information.
Confirm the transfer. This step is for extra security to ensure that only you can send crypto from your wallet.
Your transfer is now being processed. This typically takes a couple of hours, but in some cases, it may take up to 24 hours. You can track the status of your transfer by going to Crypto → Transactions → Your transfer in the Swoo app.
Once the transfer is complete, return to the ATM.
Scan the barcode on the receipt using the ATM scanner and follow the on-screen instructions to receive your cash.
Congrats! You have successfully cashed out your crypto.
The amount of cash that you will receive
Please note, the amount of cash you receive from a crypto ATM will be less than the amount you initially spent due to the following reasons:
Crypto price fluctuation. The coin price may rise or drop before the transaction is completed.
Transaction fee. A small fee is charged for sending the coin to another wallet.
ATM withdrawal fee. The crypto ATM charges a fee for cash withdrawals.
Cash payout accuracy. Cash is paid out by the ATM in increments of €10.
Minimum transfer amount. The minimum transfer amount for Bitcoin is 0.005 BTC.