Skip to main content
All CollectionsGeneral
What if I have insufficient funds in my bank account?
What if I have insufficient funds in my bank account?

What does it mean if my payment fails due to having insufficient funds?

Updated over 6 years ago

Your bank might stop your card payment or direct debit if there isn't enough money in your account or if you have a "per-transaction" limit. They could also be treating your payment as 'cash withdrawal'. Transaction limits vary from card to card and from bank to bank.
โ€‹
To find out more or to adjust your limits, please get in touch with your bank. It can take some time for the changes to take effect, so we recommend making a smaller deposit payment or using an alternative card in the meantime.
โ€‹

Did this answer your question?