Skip to main content

What if I have insufficient funds in my bank account?

What does it mean if my payment fails due to having insufficient funds?

Your bank might stop your card payment or direct debit if there isn't enough money in your account or if you have a "per-transaction" limit. They could also be treating your payment as 'cash withdrawal'. Transaction limits vary from card to card and from bank to bank.
​
To find out more or to adjust your limits, please get in touch with your bank. It can take some time for the changes to take effect, so we recommend making a smaller deposit payment or using an alternative card in the meantime.
​

Did this answer your question?