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Why is my payment declined?

What reasons would cause my payment card to be denied?

In order to protect you from potentially fraudulent activity, we may also deny the payment. This is often because your card is not from a UK regulated bank. If this is the case, you'll need to use an alternative card.

If you have any concerns, the best thing to do is give your bank a call to check what the problem may be and reassure them you are making a genuine transaction.

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