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Troubleshooting
19 articles
What should I do if I forget my trading account password?
What should I do if I suspect unauthorized access to my trading account?
I cancelled an internal transfer, now the funds are missing
I can't close my trade
Where can I find my tradingaccount password?
Is there a Mobile App for IOS?
TagMarkets 5 on Windows doesn't work
TagMarkets 5 on Windows doesn't connect
I can't send any other files than pictures via support tickets
I didn't receive my crypto deposit
My Trade didn't close immediately
My SL was hit, but the price wasn't at my SL
I can't see my client I referred
I can't open any more Accounts
Error shows "Trade disabled"
I can't open a trade
Backoffice doesn't show any money in accounts
All Accounts are at 0
Why is my demo account balance just 1$