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Change Membership

How to change your Tailored Tutors Membership (i.e. change exam boards or add/remove subjects).

JJ avatar
Written by JJ
Updated over 2 months ago

Need to add or remove a subject from your Membership? Accidentally chose the wrong exam board?

You can change your Membership any time.


How to change your Membership:

Step 1. Log in to your course.

Step 2. Click on your name in the top right hand corner of your course screen.

Step 3. Click "Cancel Subscription"

Step 4. Select "I'm upgrading / changing my TT Subscription" from the cancellation reason menu.

Step 5. You must now cancel your existing Membership in order to change it. Select the Membership you want to change and cancel it.

Step 6. Set a calendar reminder or alarm to notify yourself when your regular billing cycle ends—this will be 28-30 days past your last billing date.

The end of your billing period is when your access expires and you will no longer be able to use your course—it is the best time to re-enrol with the updated Membership you want. Why?

Because it will save you from overlapping your access and paying for your new Membership while you still have access in your old one.

NOTE: At check out, use the same email address as your previous Membership to carry forward course progress & Traffic Light data.


Are you stuck? Contact Us!

Send us a message in the chat OR send us an email hello@tailoredtutors.co.uk

NOTE: We can't change your Membership for you.

But we can answer your questions and help you get unstuck.


P.S. Are you trying to cancel your membership full stop?

You can cancel your Membership any time.


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