Skip to main content

How do I manage and update dependent information in the Take Command system?

M
Written by Mel Vazquez-Martinez
Updated this week

Managing and Updating Dependent Information in Take Command

Adding or updating dependent information in the Take Command system involves several steps to ensure your insurance plan and allowances are accurate. Below, we provide detailed guidance for various scenarios, including adding new dependents, notifying your insurance carrier, and making system updates.

Adding a Dependent to Your Insurance Plan

To successfully add a dependent to your insurance plan and update the Take Command portal:

  1. Notify Your Insurance Carrier: - Contact your insurance carrier to inform them about adding a dependent. This step ensures coverage updates start at the carrier level. - Have necessary documentation ready, such as a dependent’s birth certificate, to verify their eligibility for insurance.

  2. Upload New Proof of Coverage: - Once the insurance carrier has processed the addition, you must upload the updated proof of coverage document in your Take Command portal.

  3. Update the Dependent’s Information in the Portal: - Log in to your Take Command account on a computer. - Navigate to the Personal Info section. - Click the gray box labeled "Add a New Family Member." - Provide accurate details of your dependent and save the information. - Complete the process by updating your plan quotes to reflect new household members. This ensures cost adjustments are accurate. This step will also help configure your updated allowance rate.

  4. Important Deadline for Coverage: - For scenarios like childbirth, complete all steps within 6 days to secure coverage effective from the birth date.

Removing a Dependent and Updating Plan Preferences

When removing a dependent from your plan:

  • It is normal to be prompted to review or shop for a new plan in the portal. This ensures your coverage accurately reflects the remaining household members. If needed, you can re-select the same plan for the reduced family coverage.

Seeking Personalized Assistance

If you require help with adding dependents, updating coverage, or choosing a new plan, contact the Take Command Enrollment Team. Schedule a call via their Enrollment Team Call Calendar ([URL to schedule here]). The team will guide you through the steps and provide recommendations on the best insurance coverage options.

FAQs Around Dependent Management

Can a dependent be enrolled in a different plan?

No. Dependents need to be added to the same individual policy as the employee. Separate or differently configured plans are not allowed.

What if I need help navigating the portal?

The Personal Info section is your primary resource for managing family details. Follow on-screen prompts carefully. You’ll need to update household and plan preferences to reflect changes to costs.

Related Topics

  • Navigating the Take Command Portal

  • Understanding Allowance Rates

  • Setting Up Individual Health Coverage for Dependents

Did this answer your question?