How Do I Cancel My Health Insurance Policy as a Take Command User?

Canceling a health insurance policy as a Take Command user involves specific steps depending on your policy type, whether it’s associated with an HRA, purchased independently, or involves dependents. Follow the comprehensive guidance below to ensure successful termination of your policy.

Key Steps to Cancel a Health Insurance Plan

1. Contact Your Insurance Carrier to Cancel the Policy

As the policyholder, it is your responsibility to directly contact your insurance carrier (e.g., Anthem, BCBSTX) to cancel your health insurance plan. Take Command does not have the authority to cancel your individual policy.

If your provider is Anthem, reach out using their member services phone number such as 1-800-676-2583 or locate your provider-specific contact through their app or official website.
If you enrolled through the government marketplace (e.g., healthcare.gov), submit a cancellation request there as well to confirm termination.

Important Notes:

Clearly specify whether you're canceling an individual or dependent-only plan.
Retain any confirmation or documentation as proof of cancellation.

2. Update Take Command Regarding Policy Changes

Once cancellation is confirmed by your insurer:

Inform Take Command of your plan's end date to update HRA records.
Log into the Take Command portal and adjust your claims to exclude the terminated option, particularly for dependent coverage. This ensures you aren’t reimbursed inappropriately and keeps HRA documentation accurate.

3. Notify Your Employer

Some situations may require you to inform your employer:

If your policy was tied to an HRA and you are transitioning to an employer-sponsored health plan.
To confirm you are opting out of reimbursements or participation in an HRA if applicable.

4. In Case of an Uncooperative Carrier

If you encounter issues with your carrier refusing or delaying cancellation:

Take the steps to contact your carrier as outlined above and document your interaction for reference.
If the issue persists, contact Take Command for support. Be prepared to furnish evidence of your cancellation attempts.

5. Special Cases: Third-Party or Auto-Renewed Plans

If your policy was not purchased via Take Command but through a third party:

Contact the enrolling broker or the insurer directly for cancellation and refunds.
For auto-renewed plans, reach out to the insurance carrier to terminate the renewal.

Final Reminders:

Timely Action: Submit cancellation requests before relevant deadlines to avoid additional charges or coverage overlaps.
Review Circular Dependencies: Canceling an HRA participation will not automatically terminate your personal health insurance plan; you must cancel these separately.

How do I cancel my health insurance policy as a Take Command user?