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ICHRA & QSEHRA Employee: Understanding Reimbursement Statuses

This article is for employees participating in an ICHRA or QSEHRA administered through Take Command.

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Written by David Hung

Employees can track reimbursement progress in their Take Command account using reimbursement statuses.

How do I check my reimbursement status?

  1. Log in to your Take Command account.

  2. Navigate to Reimbursements.

  3. Review the status shown for each claim.

What does Pending Review mean?

Pending Review means your claim has been submitted and is waiting for review.

No reimbursement can be processed until review is complete.

What does Approved mean?

Approved means your claim meets reimbursement requirements and will be included in an upcoming reimbursement report.

What does Scheduled mean?

Scheduled means the approved reimbursement has been prepared for employer processing.

What does Reimbursed mean?

Reimbursed means the reimbursement has been processed and reported as paid.

What does Denied mean?

Denied means the claim was not approved.

Review the denial reason and submit updated documentation if applicable.

Key takeaway

Claim statuses help track reimbursement progress from submission through payment.

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