Employees can track reimbursement progress in their Take Command account using reimbursement statuses.
How do I check my reimbursement status?
Log in to your Take Command account.
Navigate to Reimbursements.
Review the status shown for each claim.
What do reimbursement statuses mean?
Each status tells you where your claim is in the review and payment process:
Status | What it means | What to do |
Pending Review | Your claim has been submitted and is waiting for review. | No action needed — wait for review to complete. Reimbursement cannot be processed until review is done. |
Approved | Your claim meets reimbursement requirements and will be included in an upcoming reimbursement report. | No action needed — your employer will receive a reimbursement report. Payment timing depends on your employer's payroll cycle. |
Scheduled | The approved reimbursement has been prepared for employer processing. | No action needed — contact your HR or payroll team if payment has not been received within a full payroll cycle. |
Reimbursed | The reimbursement has been processed and reported as paid. | No action needed. |
Denied | Your claim was not approved. | Review the denial reason in the Reimbursements section of your portal and resubmit with corrected documentation if applicable. |
Key takeaway
Claim statuses help track reimbursement progress from submission through payment.