Once you submit proof of your insurance coverage for us to verify that your plan is eligible for reimbursement, you can submit your monthly premium as a recurring expense. That means you won't have to submit your premium to us every month! Instead, we'll set it up to automatically be applied to your reimbursement amount each month, and we'll only ask for new evidence once per compliance period.

What to provide for proof of your premium

If you are setting up a recurring premium claim for 2020, we MUST see a 2020 date on the document you provide, so we can verify your premium amount in the new year. Even if you are on the same plan, as part of our compliance review process, we need evidence of the amount in the year 2020.

Here are some good examples of what you can provide for proof of your monthly premium:

  • Monthly bill from your insurance company

  • Bank or credit card statement (you can white out info you don't want us to see, but make sure you leave on there your name, the amount, the payee, and the date it was paid)

  • Screen shot from your online portal with your insurance company showing your premium amount and when it's due next

  • Paycheck, if your premium is paid through a spouse's paycheck for their employer group plan

  • Benefits election from your spouse's employer

Your insurance ID card does provide proof that you are covered, but it does not support your actual premium payment.

How to submit proof of your premium

When you're logged into your member portal, in your Dashboard click "Add Monthly Premium."

Next, you'll choose the date range of when the premium should be claimed and the frequency. These dates should start with the month the coverage begins, and when the coverage will stop. For most people, it'll stop in December for new coverage to begin in January! The frequency depends on how often you pay your premium. It's usually monthly, but for clients on their spouse's employer's group plan it may be paid bi-weekly.

You'll then be able to upload a document for our compliance team to review. This document should contain your name, the plan name, a recent date (within 30 days) and the premium amount. A monthly premium bill, screenshot from an online insurance portal, or paystub from your spouse's employer should have all of that information! It'll look like this:

Once that's submitted, our compliance team will review it and get back to you within 2-3 business days if it's approved, or if they need additional information.

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