Your Account Is Already Ready
You do not need to create an account—it's already been created for you!
Your username: The email address where you receive onboarding reminder emails from us
Getting Started: Two Simple Paths
Option 1: You Received a Welcome or Activation Email
If you got a welcome or account activation email:
Click the link in that email
Follow the prompts to set up your profile and password
Option 2: Reset Your Password
If you don't know your password, haven't set one yet, or your original sign-up link has expired:
Visit our password reset page: Reset Your Password
Enter the email address your employer provided
Check your inbox for the reset email
Having Trouble? Try These Steps
Issue | Quick Fix |
No reset email arrived | Check your spam or junk folder |
Link not working | Try opening the email in a different browser (Chrome, Firefox, or Safari) |
Still not working | Clear your browser's cache and cookies, or try incognito/private browsing mode |
Wrong email address | Make sure you're using the exact email your employer provided during account setup |
Still Need Help?
If you still haven't received the email after a few minutes, you may be using an email address that's not associated with your account. Double-check where you're receiving our regular emails and use that address to reset your password.
Not sure which email to use? Contact our support team:
We'll happily verify your username for you!
Important: Always use the email address your employer provided during account setup. This is essential for accessing your correct account.