Details about your reimbursement claims are available at all times in your member portal. 

When you log in to your member portal, you will see a list of the most recent claims you have made in your dashboard. You can click on 'Details' to see a full list of claims.

When you are reviewing your list of reimbursement claims, you can see the following information:

  1. Type - The type of claim, whether it was for a monthly insurance premium or a one-time medical expense

  2. Amount - The amount of the claim

  3. Status - Approved or Declined. If it's declined, you can view the reason for the decline by clicking open the claim.

  4. Date - The date you submitted the claim

Additionally, if you click on a claim, you can view additional details including the claim service date, whether the claim has been reported to your employer, the document associated with the claim.

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