HRA administrators can update their reimbursement statement frequency and statement date directly in the Admin Portal without contacting Take Command Support.
How do I change my reimbursement statement frequency or date?
To update your reimbursement statement settings:
Log in to your Admin Portal.
Navigate to Reimbursements.
Click Update.
Select your preferred reimbursement statement frequency.
Select your preferred statement date.
Click Set Up Automatic Reimbursements to save your changes.
Changes are self-service and do not require assistance from Take Command Support.
What reimbursement statement frequencies are available?
Employers can choose from the following reimbursement statement schedules:
Monthly
Semi-Monthly
Bi-Weekly
Select the option that best aligns with your payroll process.
When should I change my reimbursement statement schedule?
Many employers update their reimbursement statement schedule to align with:
Payroll processing dates
Reimbursement payment schedules
Internal accounting processes
Choosing a schedule that matches your payroll cycle can simplify reimbursement administration.
When do changes take effect?
Changes apply to future reimbursement statements only.
Updating a statement date or frequency will not change previously generated reimbursement reports.
When will my first reimbursement report be available?
Your first reimbursement report becomes available on your HRA effective date.
If your reimbursement schedule is more frequent than monthly, remember that reimbursement and deduction amounts shown on reports are monthly amounts.
Do I need to contact Take Command to make this change?
No. Reimbursement statement dates and frequencies can be updated directly in the Admin Portal.
Key takeaway
Employers can update reimbursement statement dates and frequencies at any time from the Reimbursements section of the Admin Portal. Changes apply to future reimbursement statements and do not affect previously generated reports.