To stay eligible for Take Command’s ICHRA, log in, complete onboarding, enroll in MEC-compliant coverage, and upload proof of coverage.
Getting set up to receive tax-free reimbursements through your company's Individual Coverage HRA (ICHRA) is easier than it sounds! There are just a few quick steps to get set up. We'll walk you through shopping for a plan if you need one, and then we will help get your reimbursements in place.
1. Log in
Follow the link in your invitation e-mail from Take Command Health to log in to your new member portal. You can also log in from here, if you cannot find the email. When you follow that link, you'll be able to log into the account we've created for you.
Your username is your e-mail address, and you can reset your password here if you have forgotten it or if you have never set one. If you receive an error saying your account was not found, or your invitation link has expired, contact Customer Experience — your account may need to be reset before you can access the portal.
2. Complete Onboarding
Once you're logged in, you'll automatically be prompted to walk through onboarding, which will include:
Review your ICHRA documents — be sure to review them so you understand and make the most of your new ICHRA benefit. Read the Employee Notice for important information about how ICHRA may affect your eligibility to receive a premium tax credit.
Update personal info and add family members — you'll be asked for birthdays and addresses. If your employer offers varying allowance rates based on family status, those rates are assigned based on the family members you enter.
3. Enroll in MEC-compliant Coverage
To participate in your company's ICHRA, you must enroll in individual health insurance coverage. Use the Take Command portal to browse plan options, or schedule a call with the enrollment team. If you're already enrolled in a qualifying plan, have your proof of coverage ready for the next step.
4. Upload Proof of Coverage
Upload proof of coverage and set up your recurring reimbursement claim — before reimbursements can begin, Take Command must verify that your health coverage is eligible. Once proof is approved, you can set up your monthly premium as a recurring expense so it's automatically applied each month without manual submission.
If the option to upload proof of coverage, shop for insurance, or indicate an existing plan is not visible in your portal, contact Customer Experience — this is a backend eligibility or account configuration issue, not a browser problem.
5. Set Up Recurring Reimbursement Claims
Plans tagged Easy Enroll in the Take Command portal allow Take Command to set up your proof of coverage and recurring claim on your behalf. Plans purchased outside Take Command are also eligible, provided they meet MEC requirements and are approved.
You cannot receive both a premium tax credit and an ICHRA reimbursement for the same coverage period. If you purchased a plan outside Take Command, review the tax credit notice before submitting proof of coverage. See ICHRA: What happens to your Premium Tax Credits for details.
6. Renew Annually and Resubmit Proof
Renew your health plan each year and upload updated proof of coverage to maintain eligibility. Missing renewal deadlines may pause reimbursements until qualifying coverage is reinstated.
7. Submit Quarterly Proof (If Required)
For non-traditional plans such as Medicare, submit quarterly proof of coverage documents showing your plan name, insured individuals, premium amount, and confirmation that no tax credits are applied.