If your employer offers a QSEHRA benefit, you can log into your Take Command portal and view your Proof of Coverage status directly from your dashboard.

You may see one of the following statuses:

A Compliant status means your submitted Proof of Coverage has been approved and your coverage is considered active for benefit purposes.

You can scroll down or navigate to the Health Insurance section of your portal to review any submissions you have made.

A Reviewing status means your submission has been received and is currently being reviewed by our Compliance Team.

If additional information is needed, our team will contact you directly by email.

A Non-Compliant status means your Proof of Coverage submission could not be approved based on the information currently provided.

To update your submission:

If you intended to waive your benefit instead, please contact our Support Team for assistance resetting your account.

An Expired status means your previous Proof of Coverage is no longer valid for the current coverage period.

To continue receiving eligible reimbursements, you will need to submit updated Proof of Coverage documentation.

You can submit updated coverage information by:

For more information on QSEHRA benefits and what qualifies for reimbursement, click here!

If your employer offers an ICHRA benefit through the HRA HUB platform, you can log into your portal and check your coverage status from either:

Within the Benefits section, you can review your uploaded coverage documents and monthly premium submissions under the Additional Premiums section.

In the HRA HUB platform, Proof of Coverage and monthly premium submissions are reviewed by our Claims Team to confirm eligibility requirements are met.

You may see one of the following statuses:

An Approved status means your submitted coverage documentation has been accepted by our Claims Team and meets eligibility requirements for your benefit.

At this stage, no further action is needed unless additional information is requested later.

A Pending status means your submission has been successfully uploaded and is awaiting review by our Claims Team.

During this stage, please monitor your email for updates in case additional documentation or clarification is needed.

A Declined status means your submission could not be approved at this time.

Common reasons may include:

If additional documentation is required, our Claims Team will typically provide details by email explaining what is needed next.

For more information about eligible Proof of Coverage requirements, click here.

If you have questions about your Proof of Coverage status, please contact our Support Team for further assistance.