Most applicants can use the Automated ID Process, via our integration with YOTI, a UK government approved IDSP.
If the applicant is not able to use the Automated ID Verification, they will have to use the manual ID process. They can upload their documents as a .pdf, .jpg, or .png. directly into the platform for record keeping. To conduct the ID check according to UK Guidelines, you must be in physical possession of the original documents and it is recommended to carry this out face to face.
The platform guides the applicant into uploading the correct groupings of documents, which are outlined below directly from the UK Gov site.
Once you have conducted the ID check, you can submit the application for countersigning: https://intercom.help/talent-clouds/en/articles/9121312-how-to-submit-a-dbs-application-for-countersigning
Route 1
At least one of the documents must show the applicant’s current address.
One document from Group 1: Primary Identity Documents
Document | Notes |
Passport | Any current and valid passport |
Biometric residence permit | UK |
Current driving licence photocard - (full or provisional) | UK, Isle of Man, and Channel Islands. From 8 June 2015, the paper counterpart to the photocard driving licence will not be valid and will no longer be issued by DVLA |
Birth certificate - issued within 12 months of birth | UK, Isle of Man, and Channel Islands - including those issued by UK authorities overseas, for example embassies, High Commissions and HM Forces |
Adoption certificate | UK and Channel Islands |
Two further documents from either Group 1, or Group 2a, or 2b, below:
Group 2a: Trusted government documents
Document | Notes |
Current driving licence photocard - (full or provisional) | All countries outside the UK (excluding Isle of Man and Channel Islands) |
Current driving licence (full or provisional) - paper version (if issued before 1998) | UK, Isle of Man, and Channel Islands |
Birth certificate - issued after time of birth | UK, Isle of Man, and Channel Islands |
Marriage/civil partnership certificate | UK and Channel Islands |
Immigration document, visa, or work permit | Issued by a country outside the UK. Valid only for roles whereby the applicant is living and working outside of the UK. Visa/permit must relate to the non-UK country in which the role is based |
HM Forces ID card | UK |
Firearms licence | UK, Isle of Man, and Channel Islands |
Group 2b: Financial and social history documents
Documents | Notes | Issue date and validity |
Mortgage statement | UK | Issued in last 12 months |
Bank or building society statement | UK and Channel Islands | Issued in last 3 months |
Bank or building society statement | Countries outside the UK | Issued in last 3 months - branch must be in the country where the applicant lives and works |
Bank or building society account opening confirmation letter | UK | Issued in last 3 months |
Credit card statement | UK | Issued in last 3 months |
Financial statement, for example pension or endowment | UK | Issued in last 12 months |
P45 or P60 statement | UK and Channel Islands | Issued in last 12 months |
Council Tax statement | UK and Channel Islands | Issued in last 12 months |
Letter of sponsorship from future employment provider | Non-UK only - valid only for applicants residing outside of the UK at time of application | Must still be valid |
Utility bill | UK - not mobile telephone bill | Issued in last 3 months |
Benefit statement, for example Child Benefit, pension | UK | Issued in last 3 months |
Central or local government, government agency, or local council document giving entitlement, for example from the Department for Work and Pensions, the Employment Service, HMRC | UK and Channel Islands | Issued in last 3 months |
EEA National ID card |
| Must still be valid |
Irish Passport Card | Cannot be used with an Irish passport | Must still be valid |
Cards carrying the PASS accreditation logo | UK, Isle of Man, and Channel Islands | Must still be valid |
Letter from head teacher or college principal | UK - for 16 to 19 year olds in full time education - only used in exceptional circumstances if other documents cannot be provided | Must still be valid |
If the applicant isn’t a national of the UK and is applying for voluntary work, they may need to be fingerprinted if they can’t show these documents.
This is copied direct from the UK Government site. You can find further detail on the UK Government's ID check guidelines here: https://www.gov.uk/government/publications/dbs-identity-checking-guidelines/id-checking-guidelines-for-standardenhanced-dbs-check-applications-from-1-july-2021