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Attendance Message Series

Updated this week

For: District Admins + School Admins and School Staff with Messaging Permissions
Platform: Web

Help families stay informed and engaged with research-backed weekly messages about the importance of attendance. Easily schedule a school-wide communication plan without writing every message from scratch.


📌 What is the Attendance Message Series?

A calendarized, school-level message series designed to:

  • Educate families on why attendance matters

  • Support prevention and engagement year-round

  • Offer ready-to-send, research-based messages aligned to grade level

Messages are:

  • Available for Elementary, Middle, and High School

  • Organized weekly, with ~40 total messages aligned to the school year


🚀 How to Access the Series

  1. Go to the Engagement Tools module

  2. Click on the Attendance tab

  3. Select Attendance Message Series

You’ll now see a weekly message section with:

  • Message previews

  • Filters by grade level and status

  • Option to search by keyword


🔍 Preview & Filter Weekly Messages

All school-level users with access to the Attendance module can:

  • Preview weekly messages

  • Filter by:

    • School level (Elementary, Middle, High)

    • Message status (Sent, Scheduled, Ready to Use, Hidden)

  • Search by keyword

  • See empty state messages when no results match filters

Users must have permission to access the Attendance module to see these messages.


📅 Set the Weekly Start Date (Permissioned Feature)

Users with permission to send and receive school messages or send and receive attendance messages can:

  • Set a weekly start date for the message series

    • This defines the calendar timing for all ~40 messages

    • Best practice: align to your school year start date

  • Change the start date at any time during the year

  • Trigger label updates in weekly trays (e.g. "Week of Sept 2")

  • Automatically collapse past weeks and show current + upcoming 2 weeks

🔐 This applies school-wide and is visible to all users.


🕒 Schedule Weekly Messages

Users with correct permission will see a Schedule button on each message card.

  1. Click Schedule

  2. A compose window opens with the message pre-filled

  3. You can edit the message before sending

  4. Once scheduled:

    • Message shows Scheduled status + date

    • After sending, status updates to Sent + date

✏️ Edited messages are saved with an Edited icon and become the new school-wide version of that message.

🔐 Scheduling permissions are available to:

  • School Admins by default

  • Custom roles with:

    • Send school messages, or

    • Send and receive attendance messages


🙈 Hide or Unhide a Message

Want to remove a message from staff view?

Users with appropriate permission can:

  • Click the hide icon on any card to remove it from weekly trays

  • Hidden messages can only be found using the “Hidden” status filter

  • Click the unhide icon to restore the message for all users

✋ Hiding/unhiding affects all school users.


🔁 End-of-Year Reset

The Attendance Message Series refreshes each school year to provide up-to-date content.

  • If your district uses a school year cutoff date for message filtering, that will control when messages reset

  • Otherwise, TalkingPoints uses a default date of July 1

After reset:

  • You’ll see new messages for the new school year

  • You can set a new start date

  • Past messages stay visible by selecting prior school years in the filter


🧠 Why It Matters

The Attendance Message Series helps your team:

  • Consistently reinforce attendance as a priority

  • Save time with proven message content

  • Engage families before attendance becomes a problem

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