How can a family member switch from the Family App back to SMS text messages?

Note: Signing out of the Family App is crucial! If they delete the app before signing out, the system will not revert them back to SMS text message.

In your account, the 'App' icon next to a contact indicates that they have downloaded the TalkingPoints for Families App! While the TalkingPoints for Families App is completely free and provides some extra benefits for families, some families may prefer to go back to receiving messages by text.

Below we'll outline the steps for switching back to SMS:

Step 1: Log out of the Family App on the Profile screen (farthest tab on the right).

*This step is essential for the system to recognize the family member is no longer using the Family app.