Messaging

Learn how TalkingPoints messages are sent and the additional features you can use.

24 articles in this collection
Written by Paige DeLozier, Emma Berry, and Selina Macias

About Messages

Direct Messages vs. Class Announcements

Understand your two messaging options and how families can respond.

Written by Emma Berry
Updated over a week ago

Message Character Limits

Why is there a character limit in messages?

Written by Paige DeLozier
Updated over a week ago

SMS text vs. Family App Messages

The TalkingPoints for Families app is optional. See the difference between SMS texts and in-app messages.

Written by Paige DeLozier
Updated over a week ago

New Messages

How do I send a message to multiple people?

Can I send a message to more than one contact?

Written by Paige DeLozier
Updated over a week ago

TalkingPoints Shared Messaging for Families (From the Teacher's Side)

Family app users can choose to share conversations they have with teachers about their student with any of their other family members.

Written by Selina Macias
Updated over a week ago

Compose a Message to Specific Contacts on Teacher Mobile

Select recipients in the message view and differentiate between multiple contacts.

Written by Selina Macias
Updated over a week ago

Why Teachers and Admins Cannot Edit/Delete Announcements

Understand why school personnel cannot edit or delete announcements.

Written by Selina Macias
Updated over a week ago

How do I send a message to just one of my student's contacts?

Can I send a message to only one contact?

Written by Paige DeLozier
Updated over a week ago

How do I schedule a message?

Can I compose a message in advance?

Written by Paige DeLozier
Updated over a week ago

How can I save a message as a template?

Can I save a message I want to use more than once?

Written by Paige DeLozier
Updated over a week ago

How do I use customizable fields to personalize my messages?

How can I personalize messages without typing them individually?

Written by Paige DeLozier
Updated over a week ago

Why wasn't my message delivered or sent?

Why didn't families receive my message?

Written by Paige DeLozier
Updated over a week ago

Why are some families receiving messages out of order?

Why would some messages be sent out of order?

Written by Paige DeLozier
Updated over a week ago

Existing Messages

How Teachers Can View Each Other's Messages

See the following steps for how teachers can view each other's message threads upon joining a new class.

Written by Selina Macias
Updated over a week ago

How to Delete Messages (Teachers and Admins)

Learn how to delete message threads on the teacher and admin portals.

Written by Selina Macias
Updated over a week ago

Read Receipts

Viewing read receipts

Written by Paige DeLozier
Updated over a week ago

Saving Photos on the Family App

Check out how to save photos from the TalkingPoints for Families app!

Written by Selina Macias
Updated over a week ago

Viewing Co-teacher's Communications in a Shared Class

Learn how to see the message threads of your co-teacher in a shared class on TalkingPoints.

Written by Paige DeLozier
Updated over a week ago

How do I know if families have read my messages?

Are there read receipts I can view?

Written by Paige DeLozier
Updated over a week ago

Can you unsend a message?

After I send a message, can I unsend it?

Written by Paige DeLozier
Updated over a week ago

How do I view a class message thread?

Can I look at my messages with a specific class?

Written by Paige DeLozier
Updated over a week ago

How can I see the messages I have sent?

Where can I view my messages?

Written by Paige DeLozier
Updated over a week ago

How can I download conversations with families?

See how to download conversations with families.

Written by Paige DeLozier
Updated over a week ago

Why are all of my messages gone?

For School and districts accounts

Written by Paige DeLozier
Updated over a week ago