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Understanding Contacts in TalleFlow

Your contact list isn’t just a database—it’s the heart of your client relationships.

Vaasu Guduguntla avatar
Written by Vaasu Guduguntla
Updated this week

📌 What Are Contacts?

In TalleFlow, contacts include everyone you interact with:

  • Clients

  • Leads & prospects

  • Collaborators

  • Vendors

  • Partners

Each contact holds detailed info, documents, social links, and communication history—so everything is right where you need it.


➕ Adding a New Contact

Step-by-Step:

  1. Navigate to Contacts in the main menu

  2. Click Add Contact

  3. Complete the contact form across these tabs:


🗂️ Details Tab

  • First Name (required)

  • Last Name (required)

  • Email (required)

  • Phone number

  • Status (Active, Prospect, Inactive, or custom)

  • Groups – Assign to one or more contact groups

  • Last Contact & Date Created fields (auto-captured)


🏢 Business Tab

  • Business name

  • Industry

  • Specialties (comma-separated)

  • Date business was founded


📍 Address Tab

  • Full address: street, city, state, zip, country


🌐 Social Tab

  • Social profile links:
    Blog, Facebook, Instagram, TikTok, LinkedIn, YouTube, X (Twitter), and more


📝 Notes Tab

  • Notes are available after the contact is created

  • Perfect for call summaries, preferences, or quick reminders


🧠 Contact Groups: Organize & Segment

TalleFlow lets you organize your contacts into Groups, so you can easily:

  • Segment your audience for email marketing

  • Send newsletters or promos to specific lists

  • Filter contacts by relationship or service type (e.g., “VIP Clients,” “Leads,” “Photographers”)

How Groups Work:

  • A contact can belong to multiple groups

  • Create and manage groups from the Contacts > Groups tab

  • Filter your contact list by group

  • Use Groups in Email Campaigns to send targeted mass emails

How to Add Contacts to a Group

  1. Go to the Contacts tab

  2. Select the checkbox next to the contact(s) you want to group

  3. Once selected, a new button will appear → “Add to Group”

  4. Choose an existing group or create a new one

  5. Done! The contact is now assigned to the selected group(s)

💡 You can assign a contact to multiple groups.

💡 Example: Create a “Brand Design Leads” group to send a tailored proposal offer to everyone in that segment.


👤 Viewing a Contact’s Profile

Clicking on any contact in your list takes you to their full profile — a centralized workspace that shows everything related to that person or business.

From here, you can:

  • Send an email directly from the profile (including file attachments)

  • View active projects the contact is part of

  • Access all documents tied to the contact — proposals, contracts, invoices, and forms

  • See payment history, invoices, and financial activity

  • Add private notes for meetings, preferences, or reminders

It’s the easiest way to get a complete picture of your relationship with a client, lead, or partner — all in one place.


📥 Importing Contacts

Already have a list? Bring it in.

  • Upload a CSV file

  • Map your columns to TalleFlow fields

  • TalleFlow will detect duplicates automatically

  • Use bulk updates to manage contacts faster


📧 Contact Communication Features

  • Send emails directly from a contact’s profile

  • View full communication history

  • Share documents, contracts, or forms securely

  • Add internal notes and reminders


📊 Contact Views & Search

  • List View – Table format with customizable columns

  • Group View – Organize contacts by tags or group

  • Search – Find by name, company, email

  • Filters – Filter by group, status, or creation date

  • Export – Export filtered contacts for offline use


💡 Contact Management Tips

  • Complete profiles: The more info, the more useful your CRM

  • Use Groups wisely: Tailor your marketing with targeted lists

  • Keep statuses updated: Know who’s active, who’s cold

  • Document interactions: Use notes to track key conversations

  • Use profile photos: Makes contact browsing more visual


Want to send an email to a contact group?
👉 Check out: [Using Contact Groups in Email Marketing]

Need to bring in your old client list?
👉 Go to: [Importing Contacts with CSV]

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