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How to Send SMS Campaigns on BayEngage? (Send Now & Schedule Options)
How to Send SMS Campaigns on BayEngage? (Send Now & Schedule Options)

In detail about ''send now" and "schedule later" option

TargetBay Ecommerce Experts avatar
Written by TargetBay Ecommerce Experts
Updated over a week ago

Overview:

The “Schedule” campaign feature on BayEngage helps you carefully plan and schedule the campaign at a time that is the most ideal for your audience, engagement, and more.

On the other hand, some email campaigns are planned and executed at the spur of the moment. Particularly, when you have a great campaign idea and you want to execute it immediately. That’s when the “Send Now” feature of BayEngage comes in handy! No matter how impulsive your campaign idea is, BayEngage can help you immediately deliver.

But, this does not mean that the key ingredients of a good campaign should be compromised. We will also tell you how BayEngage helps you create personalized and click-worthy subject lines, attractive email designs, seamless list upload, and more - without having to spend a ton of time (it’s all readily done for you).

📚Recommended Read: Here's a detailed step-by-step guide for sending a regular SMS campaign on BayEngage. We are here to discuss more about “send now” or “schedule later” options in SMS campaigns.

In the schedule popup widget, please choose between “Send Now” or “Send Later.”

  • Send Now option will start sending your campaign immediately (within 5 - 10 minutes)

  • Send Later option will allow you to schedule the campaign for a specific time

By clicking on “Send Later,” you can choose a specific date, time, and timezone for the campaign and click on “schedule” to schedule your campaign. Your campaign will start sending on the selected date and time.

📒Note: The recipients will start receiving the campaign in the scheduled time zone regardless of the recipient's time zone.

💡Tip: When you run out of your SMS credits for the billing cycle, the campaign will be canceled.

⏱️Time Zones: Everything You Need To Know

- Multiple campaigns can be sent in different time zones

- BayEngage supports almost all time zones across the world

FAQs

🤔 Can I send SMS campaigns in different time zones?

Yes! You can send different campaigns in different campaigns irrespective of the time zone you are in and the time zone set in your account settings.

🤔 What if some of my contacts don’t have the data for personalization?

BayEngage enables you to fill in the gap with a fall back variable. For example, if some of your contacts don;t have the “first name”, you can set up a fall back variable as “Hello there” in place of “Hello first name”.

🤔 Why do I see a mismatch in recipient's count in "send now" v/s. "schedule later"

For “send later” the count is displayed based on when the campaign is going to be scheduled (when unsubscribes happen or when there are new opt-ins) before the campaign takes off. Whereas for “send now”, it will be accurate.

🤔 Does BayEngage show campaign performance metrics?

Yes, you can view the campaign performance on BayEngage (View reports) to find out opens, clicks, unopened, unsubscribers, and more.

🤔 Is it possible to clone a campaign instead of creating it from scratch?

Yes, absolutely! You have the option to clone, edit, and delete a campaign on BayEngage.

For any questions about email campaigns on BayEngage, feel free to write to us at contactus@targetbay.com.

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